Action Items
Unleashing Potential: Creating a culture of autonomy
Master PresentationCaroline Mason & Victor Duarte
- Simon Sinek
- American author and inspirational speaker focusing on leadership and business.
- 5 Ways to Instill Autonomy
- Practical steps for leaders, including the importance of "sharing your mistakes" to encourage risk-taking in others.
- https://www.themuse.com/
advice/autonomy-in-the- workplace - Autonomy in the Workplace: Why It Matters and How to Foster It
Unleashing Potential: Unlocking Performance
Alicia Rolon & Jonathan Sweet- Yoodli uses AI to simulate real conversations and provides feedback on things like pacing, filler words, and speaking confidence.
- Orai improves speaking clarity and delivery by analyzing speech patterns and offering coaching on tone and pace.
- Flourish helps develop soft skills and emotional intelligence, which are important for interacting with guests and coworkers.
- Learna focuses on people Skills focuses on problem-solving, leadership, and workplace communication.
- VirtualSpeech provides scenario-based practice, allowing users to rehearse real-world communication situations in a guided environment.
Unleashing Potential: Going above and beyond
Alana Tichenor & Liza Dunne- Memory Makers Submission Form
- Ep. 688: The Power of Leadership Through Hospitality Coaching for Leaders: Key Insight: Purpose-driven service isn't about more work; it’s about more attention.
- "Leaders Should Assign Responsibility, Not Tasks" by Simon Sinek Key Insight: To move a team toward purpose, stop managing their checklists and start managing their impact.
- "The Hidden Symphony: How Hospitality Creates Memories" via HospitalityNet Key Insight: It provides a great framework for identifying "micro-moments" where a task (cleaning a room) can become a purpose (comforting a guest).
- Amazon Links: